Customers today have access to more information and inside data than ever before. It’s more difficult than ever to get customers to spend money without a state-of-the-art customer relationship management system. Given the ubiquity of information customers expect businesses to automatically know and adjust for customer preferences. Businesses must be on top of their game to […]

Customer Relationship Management is about more than just contact lists or managing databases of customer records. It’s unfortunately common for companies and employees to fail to make the best of their CRM systems, leading to wasted time and possibly lost sales opportunities. By making full use of your CRM’s features your agents are that much more likely […]